09:15 - 09:45
Confirmed
Visit V-111-110-20
Roxy Desk bookings and visits management
Visits, schedules and client requests in one workspace
Roxy Desk helps your team quickly create visits, see specialist workload, accept online requests, record cancellations and bring clients back from the waiting list. Less manual control, more predictable service.
Calendar
Today, 09:00–18:00
09:15
09:30
09:45
Emma
James
New booking from online booking
Client on the waiting list
Booking management sections
Every stage of working with a client has its place in the system
Calendar
Helps create an employee's work schedule, quickly add a break or view daily workload. The administrator sees free slots and can immediately book the client into the right one.
Visits
A table of all created visits with statuses, dates, clients and employees. You can add services to a visit so the team sees the full service context.
Requests from external sources
This is where bookings from the online form and the Telegram bot arrive. The team doesn't lose requests from different channels and turns them into confirmed visits faster.
Client cancellations
The section records cancellations and their reasons. Based on this data, the business builds reports, finds weak points in the process and sets up actions that reduce cancellations.
Waiting list
When all specialists are busy, the client can be kept on the waiting list instead of losing the request. When a slot opens, the administrator quickly offers it to the client and brings potential revenue back into the schedule.
Event feed
The feed shows important system events: new requests, visit changes, statuses and other work signals. This helps Roxy Desk clients not miss anything in managing their business.
Booking journey
From the first request to a completed visit without losing details
A request from an external source comes into the system, the administrator confirms the time in the calendar, adds services to the visit and sees further changes in the event feed. If the client cancels or no specialist is free, the data doesn't disappear: it moves to cancellations or the waiting list for follow-up.
Receive a request
Online booking and the Telegram bot send requests to one shared list.
Find a time
The calendar shows schedules, breaks and employees' free slots.
Run the visit
The visit records the status, client, employee, services and comments.
Analyze the result
Cancellations, the waiting list and events help improve the booking process.
Fewer booking losses
Systematic visit management helps fill the schedule and see why bookings are lost
When the calendar, requests, cancellations, the waiting list and the event feed work together, the administrator responds to changes faster. The business sees not just that a booking was cancelled, but the reason, the request channel and the chance to bring the client back into a free slot.
+24%
more clients return from the waiting list to the schedule
-31%
fewer manual follow-ups between the administrator, specialists and clients
Bookings and visits management
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Get one workspace for the calendar, visits, external requests, cancellations and the waiting list
Our pricing
Free Start plan
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Personal consultation
Not sure which plan is right for you?
The Roxy Desk team will help you match your processes, team size and future plans to choose the right solution without overpaying.
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Bookings and visits management FAQ
Short answers about the calendar, visits, external requests, client cancellations and the waiting list.
The page brings together the calendar, the visit list, requests from external sources, client cancellations, the waiting list and the event feed. The team sees the client's whole journey from request to completed visit.
The calendar shows staff work schedules, breaks and daily workload. The administrator uses it to quickly find a free slot and create or reschedule a booking.
Yes. In a visit you can record services, the employee, status, comments and other service details so the team works with full context.
Such requests go to the section for requests from external sources. The administrator can check the details, confirm the time and turn the request into a visit.
The system records the reasons for cancellations and no-shows. Based on this data, the business sees recurring problems and can change the booking process, reminders or the administrator's work.
The waiting list helps you keep clients when all specialists are busy. When a slot opens up, the administrator can quickly offer it to the client.
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