SMS booking reminders
Roxy Desk can send clients messages about upcoming bookings so the team spends less time on manual reminders.
SMS messages
Send SMS messages via AlphaSMS in Roxy Desk
Client messages about bookings, statuses and operational updates.
What the integration gives you
SMS messages become part of the booking, not a separate manual step
Status notifications
The client gets an SMS when a booking is created, rescheduled or cancelled, and administrators work with up-to-date events.
A reliable communication channel
AlphaSMS helps deliver important service messages to clients without depending on messengers or email.
How it works
A short SMS communication scenario
- The client books online, or the administrator creates a booking in Roxy Desk.
- The system generates a service SMS for the relevant event: a booking, a status change or a reschedule.
- AlphaSMS delivers the message to the phone number in the client card.
What you need
Before connecting
- An active AlphaSMS business account.
- Access to integration settings in Roxy Desk.
- Up-to-date client phone numbers in the database and agreed message templates.
Use cases
Where AlphaSMS helps your team work without extra manual steps
Reminders before the visit
Send SMS in advance so the client remembers the booking and the team doesn't duplicate reminders manually.
Booking status updates
Notify the client when a booking is created, rescheduled or cancelled without extra calls.
Service messages
Use short SMS for important operational messages that need to reach the client quickly.
Communication templates
Keep messages consistent so the team works the same way in typical scenarios.
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Connect
Automate reminders with AlphaSMS
Connect Roxy Desk so clients get important SMS about bookings, statuses, schedule changes and other work events on time.
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