IP telephony and call tracking

Connect Ringostat telephony to Roxy Desk

Telephony, call tracking and call analytics that help you not lose client requests.

What the integration gives you

Client calls become part of the workflow, not a separate channel without context

Call control

Record client phone requests and reduce the risk of missed inquiries.

Source analytics

Use call tracking to better understand which channels bring phone requests.

Convenience for the team

The administrator sees the request context faster and can handle the client's call better.

How it works

A short phone request workflow

  1. The client calls a number connected in Ringostat.
  2. Ringostat records the call, the request source and the required telephony parameters.
  3. The team uses the data in Roxy Desk to handle the request faster and not lose the client.
What you need

Before connecting

  • An active Ringostat account with telephony or call tracking set up.
  • Access to integration settings in Roxy Desk.
  • An agreed call handling scenario, responsible administrators and the required events.
Use cases

Where Ringostat helps your team handle calls without extra chaos

Incoming requests

Handle client calls as part of the overall booking, consultation or clarification process.

Ad evaluation

See which ad channels bring not only requests but also phone calls.

Missed calls

Get back to clients faster if a call couldn't be answered right away.

Quality control

Use call data to analyze workload, response speed and communication quality.

Telephony for client requests

Connect Ringostat to your Roxy Desk workflow

Set up the integration so calls, request sources and phone analytics help your team respond to clients faster.

Connect

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