SMS messages

Send SMS messages via SMS-fly in Roxy Desk

An SMS channel for automatic reminders and regular client communication.

What the integration gives you

SMS reminders work together with bookings and events in Roxy Desk

Automatic reminders

Roxy Desk can send clients an SMS before the visit so the team spends less time on manual calls and follow-ups.

Regular communication

SMS-fly works well for short messages about bookings, schedule changes and other typical work events.

Fewer missed visits

The client gets the reminder on time, and the team works with a more predictable schedule.

How it works

A short SMS communication scenario

  1. The client books online, or the administrator creates a booking in Roxy Desk.
  2. The system identifies the event that requires sending an SMS to the client.
  3. SMS-fly delivers the message to the phone number from the client card.
What you need

Before connecting

  • An active SMS-fly business account.
  • Access to integration settings in Roxy Desk.
  • Up-to-date client phone numbers and agreed message texts.
Use cases

Where SMS-fly helps your team work without extra manual steps

Reminders before a booking

Send clients an SMS in advance so they remember the visit time and can plan their day.

Schedule updates

Notify clients about rescheduling or cancellations without separate manual messages from the administrator.

Short service SMS

Use SMS for important messages that need to reach the client quickly.

One consistent scenario

Tie messages to events in Roxy Desk so the team doesn't keep reminders in separate lists.

SMS for bookings

Automate reminders with SMS-fly

Connect Roxy Desk so clients get SMS about bookings, schedule changes and other important work events on time.

Connect

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